Group Head of Project Management Office (PMO) - Insurance & Investments

About the role

The Group Head of PMO leads and oversees the Group's project management function across all subsidiaries, business units and markets in the Insurance & Investments sector. The role sets group-wide project governance, portfolio management standards, delivery frameworks and performance monitoring, working closely with the Group CEO, executive leadership and subsidiary CEOs so that major projects support strategic growth, operational efficiency and digital transformation.

Key responsibilities

• Define the Group PMO strategy, governance, project approval processes, stage-gate reviews and reporting requirements, and standardise project management across markets and business units.
• Oversee the consolidated project portfolio, prioritising projects by business value, risk and resource needs, and report portfolio performance to executive leadership.
• Oversee insurance and investment projects (product development, underwriting, claims, policy administration, wealth management) and coordinate regulatory compliance, process modernisation and new product rollouts.
• Provide governance for digital transformation and technology projects, working with CIO, CTO and CDO on enterprise systems, CRM, automation and AI.
• Manage consolidated project budgets, forecasts, cost performance and resource allocation, including internal teams, consultants and contractors.
• Set group-level risk, compliance and quality frameworks, and coordinate with risk, compliance, legal and internal audit.
• Build group dashboards and executive reports, track benefits and ROI, and run project steering committees and portfolio reviews.
• Lead the PMO team, set its structures and reporting lines, and drive training, mentoring and project management maturity.

Required profile

• Bachelor's degree in Business Administration, Finance, Project Management, Engineering, IT or a related field; MBA or Master's preferred.
• 12-15+ years of progressive experience in project, program, portfolio or transformation management.
• At least 5 years in a senior PMO leadership position overseeing multiple business units or large portfolios.
• Experience in insurance, reinsurance, banking, investment, asset or wealth management.
• Proven track record of establishing or leading enterprise-level PMO functions.

Required skills

• Knowledge of PMI, PRINCE2, Agile, Waterfall and hybrid methodologies.
• Project portfolio governance, financial management, resource planning, risk management and strategic execution.
• Preferred certifications: PMP, PgMP, PfMP, PRINCE2 Practitioner, Agile or Scrum.