Booking Support Coordinator – Remote

About the role

We are seeking a detail‑oriented Booking Support Coordinator to assist customers with researching, reviewing, and coordinating their booking requests. This remote position involves handling inquiries, gathering preferences, and ensuring accurate information is communicated through online booking systems.

Key responsibilities

• Respond to booking inquiries
• Collect customer preferences and details
• Research available options
• Explain booking information clearly
• Coordinate selected details
• Review entries for accuracy
• Provide confirmations and updates
• Assist with requested changes
• Communicate with service providers
• Maintain complete records
• Follow up on pending requests

Required profile

• Strong customer‑service skills
• Excellent attention to detail
• Clear communication
• Good research abilities
• Strong organization
• Consistent follow‑up
• Professional and dependable
• Ability to learn booking platforms
• Basic computer proficiency
• Previous booking experience is helpful but not required

Required skills

• Basic computer proficiency

What we offer

• Remote work environment
• Flexible scheduling
• Training on booking platforms and processes
• Ongoing support and resources
• Professional development in organization, communication, and customer service
• Customer‑focused role helping clients navigate their requests